Welcome to Ethereal Elegance Co LLC. We appreciate your interest in our premium clothing line, including Suits, Coats, Jeans, and Long Windbreakers. Below you will find detailed information regarding our shipping policies and procedures to ensure you have a seamless shopping experience with us.
Shipping Destinations:
We ship domestically across the United States, including Alaska and Hawaii.
At present, international shipping is not available, but we are working to expand our services globally.
Shipping Costs:
Standard shipping within the continental United States is free for orders over $100. For orders under $100, a flat rate of $10 is applied.
For shipments to Alaska and Hawaii, a flat rate of $20 is applied regardless of order size.
Shipping Methods:
All orders are shipped via USPS or UPS, depending on the size and weight of the package.
Standard delivery time is 5-7 business days from the date of order confirmation.
Expedited shipping options are available at an additional cost. Please contact us directly at ethereal@etherealeleganceco.com if you require expedited shipping.
Order Processing:
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has been shipped, which will include a tracking number to monitor your shipment’s progress.
Packaging:
All items are securely packaged to prevent damage during transit. Suits and coats are shipped in garment bags and sturdy boxes to ensure they arrive in pristine condition.
Special Requests:
If you have specific shipping needs or instructions, please contact our customer service team at +1 3145579936 or via email at ethereal@etherealeleganceco.com before placing your order.
Returns and Exchanges:
Please refer to our Return Policy for information on returning or exchanging items. The policy is available on our website under the customer service section.
Thank you for choosing Ethereal Elegance Co LLC. We look forward to providing you with exceptional quality apparel and service. For any further inquiries or assistance, please do not hesitate to get in touch with us.